// Q&A · General
Where can I buy excavator undercarriage parts in Canada?
Expert Answer
You can buy excavator undercarriage parts in Canada through VANROCK Track Solutions’ appointed dealer network. VANROCK manufactures track chains, track shoes, track and carrier rollers, idlers, sprockets and segment groups, rubber tracks, rubber pads, and track bolts and nuts for a wide range of excavator brands and models.
If you need the right part quickly, the most useful details are the machine make, model, serial number, and any existing part number or measurements. For undercarriage items, matching by pitch, link count, shoe width, roller type, and sprocket/tooth profile helps avoid ordering the wrong component. If the machine has been rebuilt, worn unevenly, or modified, measurements from the old parts are especially important.
Common signs that undercarriage parts need replacement include uneven track wear, loose or noisy rollers, excessive vibration, a sagging track, damaged idlers, or jumping/skip on the sprocket. It is often best to inspect the full undercarriage together rather than replacing one worn item in isolation, because chains, rollers, idlers, and sprockets wear together.
Avoid guessing by brand name alone, mixing parts from different wear stages, or ordering from a visual match only. For OEM-named machines such as Caterpillar, Komatsu, Hitachi, John Deere, or Kobelco, VANROCK is an independent manufacturer and is not affiliated with those OEMs. Pricing is not published online; quotes and availability are provided on request through the dealer network.
Answered by VANROCK specialists · Published 7/26/2026
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