Legal
Cookie Policy
Last updated: June 2026 · Effective date: June 1, 2026
This Cookie Policy explains how VANROCK Heavy Industry (“VANROCK” or “we/our/us” or the “Company”) uses cookies and similar technologies to collect and use your data when you visit our Website. It shall be referred and read as an integral part of our Privacy Policy.
What data do we collect
Through cookies and your use of the Website we may collect several types of information, including information:
- by which you may be personally identified, such as name, company name, postal address, e-mail address, telephone number, login address / password, geo-location information when permitted by you on your device, details of transactions or enquiries carried out by you on or through the Website, or any other identifier by which you may be contacted online or offline as well as other demographic data (“Personal Data”);
- that is about you but individually does not identify you, including but not limited to the type of interaction on our Website or other statistical information relating to the Website use, and any other information provided by you on our Website (“Usage Information”); and/or
- User Contributions made by you, about your searches on our Website, products/services checked or verified on our Website, internet connection, the equipment you use to access our Website and usage details.
How do we collect data?
We collect this information:
- Directly from you when you provide it to us on the Website, including when you provide the information on the Website or create an account on the Website or otherwise during online interaction or offline with VANROCK's authorized dealers.
- Automatically as you navigate through the Website. Information collected automatically may include usage details, internet protocol addresses, and information collected through cookies and other tracking technologies.
- From third parties, for example, our business partners or service providers, who have received the information from you with consent to further disclose to third parties.
What are cookies, and when are they used?
Cookies are small text files that are placed on your computer when you visit our Website. When you return to the Website, your browser transmits the information contained in the cookies back to us, and this allows the system to recognize your terminal device. With the help of cookies, we are able to optimize our Website and facilitate its use.
When you visit our Website, a banner informs you of our use of cookies and asks for your consent for non-essential categories. If you opt not to permit the use of cookies, you may deactivate and delete all cookies at any time. For more information, consult your browser's help function. If you choose to deactivate cookies, however, certain functions on our Website may no longer be available to you.
Cookies we use on this Website
The table below lists the cookies used on this Website, their purpose, duration and category:
| Name | Purpose | Duration | Category |
|---|---|---|---|
| vr_cookie_consent | Records your cookie consent choices (necessary / analytics / marketing) and the date of your decision | 12 months | Strictly necessary |
| vr_lang | Remembers your language preference so the site is displayed in your chosen language on each visit | Persistent (localStorage, until deleted) | Functional |
What data do cookies gather?
In addition to technical access data, cookies may gather the following information:
- The user's navigation path on the Website
- The length of time the user spends on the Website or subpage
- The subpage from which the user leaves the Website
- The country, region or city from which the Website is accessed
- The terminal device (type, version, resolution, width and height of the browser window)
- Repeat or new visitor
This information is used to analyze Website use, promote system security and stability, allow for error and performance analysis, and serve internal statistical needs. This also enables us to optimize our online services.
How to manage cookies
You can accept all cookies or only strictly necessary ones through the cookie banner shown on your first visit. You can change your choices at any time by clearing your browser cookies for this site, after which the banner will be shown again. Most browsers also allow you to refuse or delete cookies through their settings; the deactivation or deletion process must be repeated if you use a different browser or terminal device. Blocking strictly necessary cookies may affect the functioning of the Website.
To manage or deactivate the use of cookies by third-party providers, visit the respective website. As we do not operate their websites, we are not responsible for them, nor do we have any influence on their contents or accessibility.
Changes to this Policy
The Company may edit this policy from time to time. If we make any substantial changes, we will notify you by posting a prominent announcement on our pages.
Contact
If you have questions about this Cookie Policy or our use of cookies, please write to us at the following address:
- To: Data Protection Officer
- VANROCK Heavy Industry
- Budhewal Road, Jandiali, Ludhiana, Punjab - 141112, India
- Email: privacy@vanrocktracksolutions.com